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Cancellation due to illness

Moneywise

If you are forced to cancel your trip for medical reasons relating to you, you will be required to have the relevant section of your claim form completed by your usual registered medical practitioner within the United Kingdom, explaining why it is deemed medically necessary for you to cancel your trip.

When forced to cancel your trip for medical reasons of a close relative, any person with whom you are travelling or staying with during your trip, you will be required to have the relevant section of your claim form completed by their usual registered medical practitioner, explaining why it is deemed necessary for you to cancel your trip.

In both of these situations, you must notify your carrier or travel agent immediately, when you know your trip is to be cancelled, to minimise your loss as much as possible.