American Express Insurance

Access our Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Accessing our Insurance Centre, you will be able to:

• Check your cover
• Learn about your Card Insurance Benefits
• Read Frequently Asked Questions
• Create and download your Insurance Certificate
• Search for Medical providers
• Access Online Claims

Alternatively, you can call the number on the back of your American Express Card.

Travel Insurance included in your Card benefits:

Access Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Alternatively, you can call the number on the back of your American Express Card.

Please be aware phone lines are extremely busy at this time. We appreciate your patience.

Travel Insurance purchased as a separate policy:
Existing customers	0800 028 7573	Mon – Fri 9am – 5pm
Emergency Assistance	0203 126 4134	24/7 helpline
Global Assistance Hotline	+44 (0) 20 3126 4113	24/7 helpline
Claims (non-emergency and claims forms)	0203 126 4135	Mon – Fri 8am – 8pm, Sat 8am – 5pm

Complete your insurance Claim online

By clicking here you will be transferred to the online Claims pages hosted by AXA Travel Insurance. The information will be used in assessing your insurance claim.

Existing customers (including claims)	0330 123 1924	Mon – Fri 8.30am – 6pm
If you have received a quote in the last 30 days then you can follow the link provided in your quote email.

Corona Virus Financial Support
Call us on 0345 200 8617 to discuss financial support options if you have been affected by Corona Virus (COVID-19) Monday-Friday 8am – 6pm