Start of menu
Search United Kingdom website
Close Menu

Insurance

 

American Express Insurance

Insurance Benefits with your Card

Access our Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Accessing our Insurance Centre, you will be able to:

  • Check your cover
  • Learn about your Card Insurance Benefits
  • Read Frequently Asked Questions
  • Create and download your Insurance Certificate
  • Search for Medical providers
  • Access Online Claims

Alternatively, you can call the number on the back of your American Express Card.

Travel Insurance

Travel Insurance included in your Card benefits:

Access Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Alternatively, you can call the number on the back of your American Express Card.

Travel Insurance purchased as a separate policy:

TelephoneExisting customers 0800 028 7573  Mon – Fri 9am – 5pm
TelephoneEmergency Assistance 0203 126 4134  24/7 helpline
TelephoneGlobal Assistance Hotline +44 (0) 20 3126 4113  24/7 helpline
TelephoneClaims
(non-emergency and claims forms)
0203 126 4135 Mon – Fri 8am – 8pm,
Sat 8am – 5pm

Complete your insurance Claim online

By clicking here you will be transferred to the online Claims pages hosted by AXA Travel Insurance. The information will be used in assessing your insurance claim.

My Essentials
TelephoneExisting customers (including claims) 0800 022 4355 Mon – Fri 8am – 8pm,
Sat 8am – 5pm
Identity Defence Platinum
TelephoneExisting customers 0800 030 4714 Mon – Fri 8am – 8pm,
Sat – Sun 9am – 5pm (excluding bank holidays)
Log in to your Account

By clicking here you will be transferred to Affinion website.

Pet Insurance
TelephoneExisting customers
(including claims)
0330 123 1924 Mon – Fri 8.30am – 6pm
If you have received a quote in the last 30 days then you can follow the link provided in your quote email.
Card Defence
TelephoneExisting customers/Emergency Assistance +44 (0) 20 8865 3111 24/7 helpline
Log in to your Account

By clicking here you will be transferred to Intana website.

International Health Plan
TelephoneInternational Service Centre
(including claims)
+1 866 410 7359 (toll free) or
+1 813 775 0244
(direct/collect)(from abroad)
24/7 helpline
Log in to your Account or Online claims form

By clicking here you will be transferred to AETNA website.