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Insurance

 

American Express Insurance

Insurance Benefits with your Card

Access our Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Accessing our Insurance Centre, you will be able to:

  • Check your cover
  • Learn about your Card Insurance Benefits
  • Read Frequently Asked Questions
  • Create and download your Insurance Certificate
  • Search for Medical providers
  • Access Online Claims

Alternatively, you can call the number on the back of your American Express Card.

Travel Insurance

Travel Insurance included in your Card benefits:

Access Card Insurance Benefit Centre

By clicking here you will be transferred to the Insurance benefit centre hosted by AXA where you can access all information related to your Card Insurance benefits.

Alternatively, you can call the number on the back of your American Express Card.

Complete your insurance Claim online

By clicking here you will be transferred to the online Claims pages hosted by AXA Travel Insurance. The information will be used in assessing your insurance claim.

Please be aware American Express no longer offers travel insurance purchased as a separate policy.

Policies are now provided solely by AXA who can be contacted on 0203 409 4532.

The American Express Travel Insurance Terms and Conditions and Insurance Product Information Documents can still be found here.

 
My Essentials
TelephoneExisting customers (including claims) 0800 022 4355 Mon – Fri 8am – 8pm,
Sat 8am – 5pm
Identity Defence Platinum
TelephoneExisting customers 0800 030 4714 Mon – Fri 8am – 8pm,
Sat – Sun 9am – 5pm (excluding bank holidays)
Log in to your Account

By clicking here you will be transferred to cxLoyalty website.