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Insure my pet and possessions

Contact us

If you have a general enquiry, would like to make a claim or are an existing customer wanting to discuss your policy, please feel free to contact us by phone.

Calls may be recorded or monitored for quality, training or compliance purposes.


To find out more or to buy call:
0845 147 9886
Monday - Friday 9am-9pm
Saturday 10am-4pm



Existing customers call:
0800 022 4355
Monday - Friday 8.30am-8pm
Saturday 9am-5pm



Claims on the product


For existing customers, feel free to contact us should you need to make a claim or have any query pertaining to making a claim.

Please call 0800 022 4355, or if calling from abroad, please call on +44 2392 67 67 63.



Postal correspondence


Existing customers can post written enquiries to:

Affinion International Limited
Sentinel House
Airspeed Road
Hampshire PO3 5RF