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Home » Insure my travels » Managing your Travel Insurance product

Managing your Travel Insurance Product

In this section of our website you should find all the information you require to manage your Travel Insurance product. Crucially, you will have links to how to make a claim and references to basic policy documentation such as our policy Terms and Conditions and our Terms of business.


With our quick and easy online claims website, you can raise your claim in a matter of minutes. Just fill in the simple forms online and one of our professional claims handlers will be in contact to finalise your claim.

Policy Terms and Conditions

We recommend that you read the Terms and Conditions available below to find out which American Express policy suits your needs.

Terms of Business

You can view, save or print the American Express Travel Insurance Terms of Business online.

Renewals and Cancellations

All our Annual Travel Insurance policies automatically renew so you don't have to worry whether that last-minute get away will be covered.

In the Event of an Emergency

In the event of an emergency while you are travelling, rest assured that as part of your American Express Travel Insurance, assistance is only a phone call away.

Insurance Product Information Documents

You can view, save or print the Insurance Product Information Document for your policy here.